For 24 hrs now I have had to put up with almost dialup speeds. (XP pro, Home Hub, BT Yahoo browser)
I've tried every bit of BT's online help I could find, The same sluggishnes on a wireless connected laptop.
Rebooted the Hub both by button and its power supply.
1/2 hr on phone to the sub-continent with a chap trying to help and included BT speedtest where he showed figures close to my own but insisted it was a fast connection and very good, though he dodged the fact that the actual downput speed was very low.
I knew that, but the actual download figure was just over 1Mbps which I cannot repeat for myself in fact it was 369Kbps a few minutes ago. He promised to phone mid day tomorrow to see how things are!
Is it possible that the Home Hub is failing? I have a spare having been sent one when I negotiated a better contract a month ago!
I suppose it is possible, but unlikely. As I said try your spare hub.Is there any crackling noises on your telephone? Press the Ring button on the phone, when you get a line pres 1 and listen if it's qiet it should be OK.
A very able son gave me commonsense advice and help substituting the new Hub.
Exactly the same result. We also tried new cables and moved the master telephone input (new cable)directly across the room instead of via the ceiling, Tried other telephone points as well, and his own laptop.
Not whit different from the approx 465Kbps I have had as peak speed all day.
This problem looks more like one of BT's making. We'll see what tomorrow brings.