BT Broadband setup

  tullie 20:21 07 Oct 2007
Locked

Have been trying to setup BT Broadband for a friend,he only has a usb connection for the router.
Set it up,tried to connect,got message that the usb cable could not be found.Any ideas anyone?

  davidh50 21:11 07 Oct 2007

Put the BT Install disc in the drive, Go through every step slowly 1 by 1.

  STREETWORK 21:12 07 Oct 2007

Check in device manager to see if there is a problem with the USB drivers. Also in device manager, right click the USB device and select update driver.

Next, unplug the modem and reboot the PC. Once booted up plug the USB cable back in. This should load and the modem should be found...

  tullie 23:32 07 Oct 2007

Many thanks,will check tomorrow

  tullie 17:24 08 Oct 2007

Problem solved,new router was faulty,swapped with my old bt2091,worked a treat

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