DEB4430 17:01 14 May 2007

Hi can anyone help

My bt broadband is running slow, BT have checked the line and there was a fault but that has not completley cured the problem

internet pages half load sometimes or dont load at all!
It is so slow, Its driving me mad. I have mcafee internet security. I did have broadband help but I have deleted this

The modem is connected by a ethernet connection ~could this effect it??

  postie24 17:17 14 May 2007

The ethernet connection wont slow down your pc.Have you cleared out your temp files?
Download and run Ccleaner click here
This will give the pc a good clean up and hopefully bring it back up to speed


  DEB4430 17:35 14 May 2007

Thanks for your help will try the ccleaner

to be honest its only two weeks ago since I wiped the whole computer clean

I was wandering if the ethernet cable could be faulty??

  postie24 17:38 14 May 2007

No i dont think it will be the cable.Have you run your anti-spy/anti-virus.Make sure their updated and run them.

  woodchip 17:39 14 May 2007

Two programs you can try. What I use is PingPlotter

click here and click here

  woodchip 17:41 14 May 2007

With PingPlotter you copy Paste the Url from the address bar in PingPlotter then click trace where you get coloured band is a problem

  DEB4430 17:45 14 May 2007

Thanks for your help, will try these now and let you know

thanks again

  woodchip 17:48 14 May 2007

I think McAfee is the problem

  rabies 17:49 14 May 2007

When I first started with BT broadband my connection was really slow and usb was much faster. I was using the onboard ethernet connection, then someone said go and buy an ethernet card (£5-10) and connect with that. That did the trick. How are you connecting to your comp.?

  DEB4430 09:24 15 May 2007

It is running on an ethernet connection, The broadband was running ok. It is only the last couple of weeks it has slowed up. When I start up it takes ages to connect. but will connect eventually

  Graham. 09:27 15 May 2007

The dial-up modem isn't still connected?

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone