Hi, first-time posting.
I got a new PC (HP desktop)a few weeks ago, shortly after which I started having problems with my BB connection.
Every 15 minutes, and I can almost set my watch it's so regular, the connection drops. It reconnects after about 60 seconds, until the next time.
I have BT Broadband and 'phone line. My telephone line to the house is fine, I've run a check on it. The filters are also okay, I've bought new ones, but all are working.
There is, however, another problem which I'll mention as I'm unsure whether it's related or not; I cannot use the 'phone at the same time as the Broadband is running. There is no sound at all on any 'phone, whether corded or not. I've tried different sockets, same result. If BB is disconnected the 'phone line is fine, I've checked for noise on the line and there's none.
My main socket is of the old fashioned type, without the test connection behind the faceplate.
Incidentally I've tried a different router (I have a BT Home Hub 2 at the moment) and had the same result, dropped every 15 minutes.
Sorry the post is so long, but I wanted to cover the story so far.
I'm flummoxed! I find it particularly puzzling that the drop-off is so regular, it's as though it's on a timer!