My BT broadband will only download BT speed test files at a rate equivalent to 576k. Any solutions plse? BT on-line help exhausted with no solutions as yet!!
Hi, there wont be any direct local solutions to your problem. If it is ONLY BT test files that you can download at average speeds, then the problem obviously lies with BT. Ring them and see if there are any problems with your ADSL account.
Ring 151 and you should be able to arrange for your line to be tested.Let's face it, if BT can't deliver claimed speeds to its own customers there's not much hope for the rest of us (as many Tiscali subscribers will confirm)..:-)
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