BSOD on virus & malware scan

  Marko797 12:51 05 Mar 2009
Locked

Just been scanning separately with Avast (which I've just installed on my desktop) and then Malwarebytes. Both get to a certain point where scan locks and get the BSOD.

Same with SAS.

Am now in Safe Mode scanning with MBAM, and will then try Avast.

Anything else I should be doing?

Not sure how I've picked up an infection, but looks like I have!

  brundle 13:59 05 Mar 2009

Need the stop code and any .sys file mentioned. Avast boot scan next.

  Marko797 14:08 05 Mar 2009

cheers, but what are 'stop codes'?

MBAM finished & found 9 Vundos on C.
Files mentioned are:
vcredist_x86.exe
wmcsetup.exe
MP10setup.exe
4 instances of wextract.exe (sys32 & service pack files
2 instances of RP774\A023835.exe

BOSD seems isolated to back up on D, and still can't do the scan on it.

Other back-up (E) scans with no bugs.

Originally, Avast did scan all the way to 98%, but then fell over. However, will try again while in safe mode.

Currently doing SAS scan in safe mode - not completed yet. Hope this helps.

  Marko797 14:12 05 Mar 2009

1 instance of RP774\A0238345.exe
1 instance of RP774\A0238346.exe

  Marko797 14:17 05 Mar 2009

think I know what u mean, but guess I will have to wait for scans to finish and see if it BSODs again for these codes.

  Marko797 14:28 05 Mar 2009

SAS 8 threats:
Just cookies, but asking to reboot.

  Marko797 14:37 05 Mar 2009

boot scan started in Avast.

  Marko797 14:39 05 Mar 2009

shows up no problems.
Where do I go next? Full scan in Safe Mode?

  Marko797 14:45 05 Mar 2009

Here we go. Scanning D caused BSOD:
0x0000009C
(0x00000004, 0x8054E0F0, 0x00070F0F)

  Marko797 14:48 05 Mar 2009

Looking briefly, without any knowledge, it could be hardware failure, possibly the D drive?
I think I'll try and salvage to external HDD.

  Marko797 15:40 05 Mar 2009

can't do boot scan in safe mode. Exited SM, rebooted, now boot scan started. I thought the other scan had gone quickly! Btw, have managed to salvage data, so if it's the D drive, then no major probs.

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