browser wont open

  thesut 20:27 03 Oct 2011
Locked
Answered

if i click on internet explorer nothing happens. windows live mail is almost the same , window appears but nothing happens.nothing seems to connect to the internet my router is working and is connected to said pc and i am using this lap top by wi fi from the router. i have done system restore.to no avail . a program called rapport 3.5.1105.59 installed this evening i cant remove it . i dont know if it is the problem or something else? help please!!

  Fruit Bat /\0/\ 20:49 03 Oct 2011
Answer

rapport is protection program used by banking software and could well be the cause of your problem.

http://consumers.trusteer.com/learn-about-rapport-0

  john bunyan 21:26 03 Oct 2011

Have you checked the connectivity of the ethernet cable between router and PC?

  thesut 22:13 03 Oct 2011

all cables ok i think its rapport but it wont uninstall

  thesut 19:57 05 Oct 2011

i let ad aware run and it solved my problem thanks guys

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