Broadband - Virgin

  garryhart 13:16 11 Jul 2010
Locked

Hi folks. Recently transferred to Virgin broadband (from Sky) and have several problems with them. Apart from the shoddy install our braodband connection keeps dropping out and we have to reconnect manually via the "network Sharing centre" this can happen every couple of minutes or somethimes the connection lasts up to an hour. Have had a couple of engineers come round who have increased the signal at the local box ont eh street although one engineer put the issue down to the heat and the amplifiers trippng out, anyone else heard this as this seems quite a concern going forward?

Also have got Virgin to increase out package up to 20mb at no extra cost however, on a speed test our desktop pc measures about 15mb, which is fine but on wireless, even sitting right next to the router, I can only get about 5mb. If I plug the ethernet into my laptop I can get about 10mb however any ideas why the degradation in the strength? for info I have a dell latitude.

Cheers!

Garry

  Ashrich 17:02 11 Jul 2010

Question already sorted , please tick as solved

Ashley

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