I am on Win XP and have just got on to Broadband with BTInternet. I used to have a dial-up BTYahoo! SurfTime package which I have swapped for a cheaper email package from BTYahoo! as BT-BB does not include an email address via OE.
When I make a typo in an url in the IE Address box BroadBand closes down.
A Dial-Up connection box appears saying “Connect to Yahoo SurfTime” (my previous dial–up package). I press ‘Connect’ which, as expected, is unsuccessful. I ‘X’ out of the window.
I am no longer connected to the web.
I go to my homepage, press ‘Refresh’ and get a ‘Web page unavailable while offline – Connect?’ window. I press Connect and we are back online again.
Any ideas why this should happen and how I can stop it happening again?
easyrider - I THOUGHT I'd already done what you suggested, but went to check just in case and sitting there was a BTOW (bT Openworld) connection and 'Dial whenever a network connection is not present' was selected. Have removed BTOW and selected 'never dial'. I may be going senile in my old age but was convinced I'd already done this once. However, this is now done and I hope my problems have been resolved. Thanks.
Salinger - bt BB does not come with an email address so I bought the facility from btYahoo! which I have set up to use OE as I'm not comfortable with just a web email address.
I've checked and find that when I turn on the computer the connection settings have been changed to the 'wrong' ones. I've been into OE and made sure that the setting are correct in there too - but they won't stay correct!! Any ideas please.
Yup - available connection is selected. We did try in Internet Connections to make broadband the 'default'. Then deleted the dial-up connection. After rebooting the dial-up was back, greyed out but marked 'default'. However the 'Never dial up' selection was live (which is an improvement on before!!).