Broadband speed problem

  ACOLYTE 21:03 22 Mar 2009
Locked

My broadband seems have gotten slower and slower i used to be able to get a nice 3/4Mbs somtimes as high as 6Mb,it gets to the point at times where there is no data flowing either to or from my pc i have ran a few BB speed tests
,these tests take well over 3 minutes to finish as they freeze part way with no data bieng transfered usually showing my speed as around 600kb download randomly spikig upto 1Mb and falling back down again,my upload speed is around 2/300Kbs mark.

This is on BT option 3 up to 8 Meg and to be honest is really doesn't get up to anything near 8 meg,i have been told by BT my line should be able to get 7Mb download speeds.
I am in the process of getting a BT-I plate for my main socket as i have read good reviews about them and most say it has increased there speed,atm i would like to know if anything can be done my end to try to help the situaion.

  RobCharles1981 21:08 22 Mar 2009

Can you post your full line stats??

  ACOLYTE 21:19 22 Mar 2009

if i knew how to ,i sure would lol.

  ACOLYTE 21:34 22 Mar 2009

Hope this is the right thing:

Uptime: 0 days, 1:21:02

Modulation: G.992.1 annex A

Bandwidth (Up/Down) [kbps/kbps]: 448 / 7,616

Data Transferred (Sent/Received) [MB/MB]: 4.65 / 55.41

Output Power (Up/Down) [dBm]: 11.5 / 19.5

Line Attenuation (Up/Down) [dB]: 11.0 / 19.0

SN Margin (Up/Down) [dB]: 23.0 / 13.0

Vendor ID (Local/Remote): TMMB / ALCB

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 0

CRC Errors (Up/Down): 0 / 0

HEC Errors (Up/Down): 0 / 0

Line Profile: Interleaved



Only thing i could find in the HUB manager.

  woodchip 21:39 22 Mar 2009

Have you tried Turning your Router of at the Back of router not pulling the Plug or switching it of at plug? then turn it back on. I had this once on TalkTalk it went down and down over several days until I did the Above

  ACOLYTE 21:53 22 Mar 2009

I cant see a way to switch off the router (BT home Hub) without either pulling out the power cable or the plug,there is no on/off button i can see.

  woodchip 21:56 22 Mar 2009

Mine as a button at the back that is dimpled

  Grey Goo 22:11 22 Mar 2009

7616 download is equivalent to synchronisation at 6.5 megs. Have you tweaked your settings, this site may help if you haven't.
click here

  Grey Goo 22:19 22 Mar 2009

I would ask BT to check your line.

  RobCharles1981 22:27 22 Mar 2009

Line Attenuation (Up/Down) [dB]: 11.0 / 19.0

Should be seeing the full 8mb with that 19 Attenuation

SN Margin (Up/Down) [dB]: 23.0 / 13.0

At 13.0 that's fine

It doesn't suggest me that there's a fault with your line. You have a perfect line.

Just in case thou have you checked your line for any faults follow this guide:

click here

  ACOLYTE 22:47 22 Mar 2009

OK,well i checked the main socket with the pictures from the site,and mine had all the wires connected,i have done what the site said and disconnected all but 2/5,i am still online don't know if its any better or not just yet.

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