Hi all. I've got a really frustrating problem and am looking for advice.
I moved into a new flat at the beginning of the month and was given a new BT telephone line and number (was with NTL at my old address).
I attempted to order broadband from Tiscali and was unable to as i was told there was already a broadband marker on the line. I defo hadnt ordered any other broadband and was told it may have been the previous tennants.
Anyway tiscali told me to contact BT to have the marker removed. I fought for two weeks with BT who said tiscali had to conatct their wholesale dept directly to have this removed. Eventually BT admitted it was their responsability and claimed to have removed this.
Subsequently i have contacted tiscali and wannadoo who have bothh said the marker is STILL on the line. I contactde BT back who 100% asssured me it is no longer on the line.
Totally stumped (and very frustrated)........what do i do?