Broadband Problem - Can't Find Dial Tone

  Maltman 14:14 25 Jan 2004

I have had broadband, through Pipex, for about four months. Everything was fine until the last few weeks when I started getting the message "Cannnot Find Dial Tone" on an intermittent basis. Sometimes it works fine for a few days, then goes again.

I have contacted both BT and Pipex. BT say the line is fine, Pipex have suggested various things including a new filter, use a corded phone, move any mains lines away, don't use an extension cord etc. I have tried all of these, but the problem persists - anyone out there have any suggestions?


  ©®@$? 14:25 25 Jan 2004

dont suppose you'l be so lucky as to have bt answer phone enabled 1571

if you have check to see if you have any messages, and if your dial tone has a break in it

  colberly 14:44 25 Jan 2004

I had this a few weeks ago, so I just inserted the speedtouch CD again and re installed. Everything has been fine since. Might be worth a try if you have not already done it.

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