Broadband packets being lost

  lindy 13:58 27 Dec 2003
Locked

Can anyone help?

I have broadband, but it's not working correctly. I'm not sure if it's the ISP, the Netgear equipment of the BT broadband line - all of them say that their part is working correctly.

I keep getting disconnected and the security log tells me that packets are lost - I don't really know what this is or what I can do about it.

I'm now on a contract for a year with my ISP and access to the Internet is worse than it was on dialup.

Please help - anyone?

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