broadband no dial tone

  daz2 19:42 09 Feb 2005
Locked

my broadband isp is supanet
my problem is that i have installed the modem software and i get no dial tone from the software all the connections are correct supanet say the line is activated and they have checked with bt
i am running windows xpsp2 i have also reinstalled the software on many occasions and 3 different modems
i am now out of ideas
any help would be gratfull

  Technotiger 19:48 09 Feb 2005

Hi, is your modem connected to a Filter (at the phone line end)? If you have more than one phone, does each phone have a separate filter.
If the answer to either is - no - then that is why it is not working properly.

Cheers.

  mattyc_92 19:49 09 Feb 2005

Broadband conections don't have "dial tones"...

  GANDALF <|:-)> 19:50 09 Feb 2005

There is no dial tone from BB or have I misread the question?

G

  mattyc_92 19:53 09 Feb 2005

Thats exactly what I am trying to get... lol

  daz2 19:54 09 Feb 2005

all the phone sockets have filters
i understand that broadband has no dial tone but
the software keeps trying to connect and this is the responce once it has failed

  mattyc_92 19:55 09 Feb 2005

whats the response??? You haven't posted the message it gives you...

  Technotiger 19:58 09 Feb 2005

I don't mean to insult your intelligence - but, I suppose you are using a ADSL modem?

  daz2 19:59 09 Feb 2005

mattyc_92 the message i get is unable to establish connection no dial tone detected

  daz2 20:00 09 Feb 2005

technotiger
the modem is a zoom dsl

  mattyc_92 20:03 09 Feb 2005

Sounds like your modem isn't configured correctly... When you re-installed the modem, did you remember to "reboot" the system before installing it again??

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