broadband modem

  marbles 19:29 08 Feb 2005
Locked

i have a bt broadband modem, but after 10mins online it freezes, all the lights stay on on the modem but i am unable to continue to surf the web, even when i try to disconect it it won't let me and i have to reboot can any one help, is my modem on the way out or is it a virus? running windows xp pro

  Starfox 19:49 08 Feb 2005

What model,Is it a BT Voyager 205?

  Dorsai 19:57 08 Feb 2005

Which Version of windows please. XP/ME/98 Etc.

Not saying I can help, but those who can may need to know.

  marbles 20:58 08 Feb 2005

bt voyager 100

  Starfox 22:24 08 Feb 2005

Don't know about the voyager 100 but I had similar problems with my voyager 205 and it turned out to be the USB connection that was at fault.Don't know if this helps you or not.



You could try another USB connection.

  stalion 22:25 08 Feb 2005

are you connected through a usb hub or direct to your pc?

  GANDALF <|:-)> 23:01 08 Feb 2005

'Which Version of windows please. XP/ME/98 Etc'...that will be XP pro ;-))

OK,you could have a virus or a worm etc, click here, download, run and delete all it finds. Download MS antispy from click here, run and delete all it finds. click here, download the free version of adaware and delete all it finds. Update your AV and do a full scan. Try these first.

G

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