Broadband has slowed right down

  Hamish 18:48 03 Dec 2004

Help Please. I have a desktop PC and also a laptop and over the past few days my web pages have been very slow to open also I tried to download a 5.65mb file and it took about 30 minutes giving download speed varying fron 3.6 to about 7 kbps. I have a2squared, norton antivirus, spyblaster, and adaware SE. I am on BTyahoo 1mb service and contacted them to be told than spyware would be slowing down the computers, both computers, and I find this rather strange and also have the same protectiion on both machines. It is both computers which are slow. Would spyware slow down both computers from a 1mb back to dialup speed

  Hamish 18:51 03 Dec 2004

I should have mentioned that I am using a speedtouch 330? usb modem which I unplug from one computer to the other

  VoG II 18:53 03 Dec 2004

Try a test click here and see if that confirms the slow speed.

  Hamish 19:18 03 Dec 2004

Thanks I ran this speed test and on test 9 download speeds from european servers the results shows serious problems with your downloads and should be invertigated.

Test 8 download speeds from UK servers - test failed due to server timeout or other error also stated Too many server errors occurred therefor this test is inconclusive.

Would this mean the faults on both my computers which are slowing things down or could it be our local exchange or even BT which have the problem.

  Hamish 19:32 03 Dec 2004


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