Broadband direct debit

  rins36 01:55 02 Dec 2004
Locked

BT Have taken the money for broadband but my connection is not until 2/12/04 and the money was taken on the 1/12/04

I thought they let you know in advance the date they were taking the money along with the amount or do they just take it regardless?

  stlucia 08:45 02 Dec 2004

Are you sure they didn't advise you? Most contracts are for "monthly payments in advance", so if you've been told that your connection will be 2/12/04, first payment must be no later than 1/12/04 if it's to be "in advance".

  Graham ® 10:52 02 Dec 2004

Keep trying Broadband. It may suddenly come on!

  rins36 15:11 02 Dec 2004

broadband is working and the 1st debit should of been taken 23rd Nov so they said today!

thanks for the help

  rins36 15:14 02 Dec 2004

that still does not make sense to me as they said it was paid in arrears incase the activation did not go ahead or there was a problem with the modem not working arriving etc

oh well

  Bapou 15:32 02 Dec 2004

Mine was activated today 2.12.04 and having just received my bank statement today as well, up to Nov. 28th no money has been taken yet.

My BTYahoo 24/7 Anytime was paid up to 9th Dec. As the payment of £15.99 is not being increased I'm assuming that's when it starts being taken on DD instead of credit card.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

Alice Saey's mesmerising animation for Dutch singer Mark Lotterman

iPad Pro 10.5in (2017) review

Comment booster votre iPhone ?