I have upgraded from dialup to Broadband. Kept the same email address and user details - nothing changed at all from an acount point of view, just the way I get online - so I am surprised at AOL's response. Having said this, my daughter has just signed on to AOL in London [I live in Suffolk] and she was treated very rudely and was about to send all the stuff back as she could not get online. I went down to visit her & sorted it out at the same time [small software conflict].
Is it your intention for you and your fiance to be online at the same time & both be using broadband? Not sure f this is possible as 2 seperate broadband modems would be needed - 1 for each - and not sure if anyone would provide these for a new account, at least not without extra charges.
But then I never knew that 2 people could use one AOL account at the same time, so I'm learning all the time!