I have a USB NTL cable broadband connection which worked fine until recently. Now if I don't use the pc for a few hours, or if I turn it off overnight the connection is lost. The modem appears fine and is recognised by the pc in device manager as working normally.
The only way I can re-connect is by running the installation cd again. This gets to DHCP release/renew stage and then always returns a TCP/IP network error. Despite this message however when the software re-installation is complete I again have internet access.
I have tried another USB port on my pc but get the same result - my scanner which is USB is ok.
Control Panel, Internet Options, Connections, select your BB conection and click "Settings" under "Dial-up Settings" click "Properties". In the next box select the "Options" tab. against "Idle time before hanging up" select "Never".
Huzzar there are no connections listed under "Dial-up settings", so no luck there. (I had not changed any settings before this problem started though -but who knows what might have happened behind the scenes. I am running Norton Internet security though.)
Hector I read about the net traffic problem but I thought that had been resolved now.
I think I will just have to wait for another 6 months or so for NTL to get back to me.