Broadband connection disconnects and loses details

  steved 12:43 28 Jun 2005
Locked

A friend of mine is running XP with a Tiscalli broadband connection. It will connect to the internet first time but then, after a couple of minutes, disconnect without warning. It will try repeatedly to reconnect automatically but fail, because the login details (ie name and password) have disappeared. The only way to reconnect is to enter the details again, only for the same to thing to happen again!

I've reinstalled the modem and tiscalli account, and used SpyBot to remove a rogue dialler and adware that was lurking on the PC, but the problem still occurs. Anybody?

Stevejd

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