Broadband connection box slow to appear

  thumbscrew 09:41 11 Dec 2008
Locked

I've done two things to my computer in the last 24 hours....installed a new HP printer and updated my Superantispyware. I now find that when I click on my Tiscali connection icon (A box then appears and I click "Dial" to connect the broadband), the box is not appearing, or takes an inordinate amount of time to appear. Strangely if I click on say, my e-mail or Mozilla icon then the box appears. I've uninstalled Superantispyware but it's still the same. Can anyone help?

  Technotiger 09:56 11 Dec 2008

I don't use Tiscali, but with Broadband there should be no need to click a Dial button. When you are on-line make sure that in Internet Explorer>Tools>Internet Options>Connection the button beside 'Never dial a connection' is checked.

  thumbscrew 10:22 11 Dec 2008

Thanks Technotiger and yes it's ticked. It's a connection icon and it has to be clicked to go on line.

  Stuartli 10:31 11 Dec 2008

Is it a USB modem?

  Technotiger 10:33 11 Dec 2008

Hmm, it seems you need someone who uses Tiscali, or to contact Tiscal Help then. Sorry I can't be of more assistance.

  thumbscrew 10:34 11 Dec 2008

Yes, two green lights...both on.

  Technotiger 10:35 11 Dec 2008

Although Stuartli might be onto something - I was only thinking Router!!

  thumbscrew 10:46 11 Dec 2008

Thanks both, have to leave for work now...olease keep suggestions coming.

  Stuartli 11:03 11 Dec 2008

See:

click here*7Q4lj&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD00NDcsNDQ3JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9ubCZwX3BhZ2U9MQ**&p_li=&p_topview=1

A USB modem does take a bit longer to initialise after you have switched the system on - IIRC when I was with Tiscali (oh what joy to leave!) it took about 30 seconds.

  Stuartli 11:04 11 Dec 2008

Oh dear..:-(

The Click Here didn't work properly...:-((

TinyURL is:

click here

  thumbscrew 23:50 11 Dec 2008

Stuartli, that's so helpfull...above and beyond etc. I've never seen that information and I'm with Tiscali. Many thanks pal.

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