Hi there, I am on orange broadband,it has been working fine for the past year,but now the modem is connected there are two solid lights,but when you connect and you try to get on the web,it says the web page can be viewed as you are not connected,but the modem is connected, any advice ould be greatly appreciated. Many thanks
Control Panel.Network Connections.Right click local area connection and press repair.See if it finds any faults.If on IE7 make sure that it is set to default web browser.Tools.Internet Options.Programs,And it is half way down.
Yes think i might have to,was trying on here first tho because if you phone orange broadband they charge 50p a minute to call,so looks like im going to have to,looks like there could be a problem with the modem,Thanks for your help
Try disconnecting the cable and reversing it. i.e. the end from the modem to the computer and Visa-versa. If you can get a spare cable, try that as it may be a bad connection at the cable end(yes, they do need maintaince now and then). If this fails contact orange and ask them to check the connections from their end. Terry