I'm running Windows XP Home and have an email account with Tiscali. I have to disconnect the telephone to access broadband or if the telephone rings whilst connected to broadband and I answer the phone, the broadband connection drops. I have checked the microfilters and the computer is connected to the master phone socket
I have four phone points in total, all have an ADSL filter fitted. The PC connects on its own to the master socket, sky tv to a single socket, a cordless phone to a single socket and a corded phone to a single socket. I have disconnected all phones in rotation and microfilters without success.
stalion Thanks for wiring diagram, I'll have a look at it
Stuartli The PC is connected to a splitter and then into the master socket but there is no telephone connected to that splitter. The other three telephone sockets all have splitters, two have telephones (one corded & one cordeless)connected & the other is to a SKY box.
If you contact BT (I think it's via 151 in this case) and request a chat with one of their engineers, I'm sure you will get plenty of sound advice as they have been dealing with dialup/broadband issues for many years.
I have now tried disconnecing all phones and Sky from the system. The PC is connected, through a micro filter to the master socket. I then plugged in a corded phone into that filter but alas the braodband diconnected again. Any ideas please?