Boot Up Problem

  Admiral Allstar 14:14 08 Mar 2008
Locked

Hi

A friend of mine has a boot up problem with a Compaq Presario (An old family PC).

I have had a look, and when the PC is turned on it comes up with the screen of choices:

Start PC in:
safe mode
safe mode with network
safe mode with command prompt
last known good configuration
start windows normally.

They are running Windows XP and no matter which option I choose the machine simply restarts back to this screen.

There is a prior screen which states press F! for Bios or F10 for recovery.

If I choose F10 the machine simply brings up a blank screen with a bluey green background and no text or prompt etc.

Any ideas for repairing the PC?

Thanks

  birdface 14:38 08 Mar 2008

Try Starting in safe mode.[Just keep tapping F8 as the computer starts] and if it lets you into safe mode do a system restore to a date before the problem started.

  Fruit Bat /\0/\ 15:08 08 Mar 2008

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  Admiral Allstar 13:11 09 Mar 2008

buteman - i tried that but as i said, there is only a blank screen with a bluey-green background and no prompt, directions etc.

Fruit bat - there was no XP cd provded when bought.

Thanks for both the suggestions though.

  Fruit Bat /\0/\ 13:34 09 Mar 2008

You could "borrow" a XP CD (same as installed ie home or pro) and use the serial key on the PC.

  Admiral Allstar 13:35 09 Mar 2008

Fruit Bat - excellent idea - i will give it a go.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone