boot problem

  KPC 10:05 02 Dec 2007

my neighbour has asked me to look at her computer which doesnt boot. it is a gigabit motherboard. i have opened it to make sure everything is connected and seated properly. it starts the boot process, recognises the hard drive and cd and dvd player then blank screens as if it is just going to present the xp screen, but nothing, it just stops there. there are no error messages. the only screen that comes up is a raid screen, but you can bypass this by enter or just leaving it and it proceeds. any solutions. THANKS.

  PC guy 10:13 02 Dec 2007

Your neighbour might have to make a bootable CD to boot up her PC.

  Technotiger 10:15 02 Dec 2007

If you could start it in Safe mode, perhaps you would then be able to do a System Restore?

  KPC 10:20 02 Dec 2007

how would you do this though without a prompt. am i missing something.

  johnnyrocker 10:27 02 Dec 2007

try f8 continually during boot up?


  KPC 10:32 02 Dec 2007

ok, i will try this. thanks for everybodys responce, I MIGHT BE BACK.

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