My husbands computer fails to start up. All he gets is a black screen with the cursor in the top left corner and a small rectangular smiley face in the middle. He can reboot and go in through set up and it works ok.Can anyone tell me what is going on and if its a virus or not. we are running XP on a compaq Presario 250Gb
Thanks. We have run all antis, and I put spybot on for him. We found lots of stuff and we are about to reboot and see if it has worked.Trouble is, it doesn't happen at every boot up. Thanks rawprawn. I will let you know what happens
Don't know what worked. I think it must have been virus and spyware antis run in safe mode. My hubby didn't keep a note of what was found like I would, he didn't realise the importance of it. The smiley face was only about 15 mm across by the way, but definatly not a mirage! Thanks to all.