I am on my daughters laptop as mine has developed a blue screen. It was fine until I used adwcleaner then problems hit so I did a system restore and then more problems - blue screen.
I was using win 8.1.
How do I get back in and get my laptop back?
Never had this problem before so all help so appreciated as always.
FruitBat, the only thing I recall seeing was something to do with memory but is was so quick I don't remember what it said. after running adwcleaner I had no internet connection at all and there was no others visable - total all gone. did a system restore but it said it didn't work and I could try again - still no luck. all I get is the Toshiba logo then blue screen. I am so hoping you can tell me how to get back on without anything drastic like wiping it.
lotvic, yes it is me and that was my last thread.
Many thanks and have everything crossed.
Can follow all instructions from this laptop to fix mine so keep posting.
Just read the HOW TO FIX BLUE SCREEN above and I recall that when the system restore was working it was spending ages on the registry, longer than normal - could it be something to do with registry? and how do I fix it? or maybe it's the memory as it did very quickly flash something but I only got the word memory.
It was originally a win 8 but it upgraded itself to a 8.1.