My Norton 2003 AV keeps detecting the above virus, but it cannot access or repair it. Why is this? It is located in my temporary internet files folder IE5. When i run a full scan nothing is detected. It only detects it when im on the internet. My definitions are up to date. The information from Symantec is not very helpfull at all.
I have internet clean-up lite prgram which automatically clears my temp files and re-cycle bin. I turned off system restore, ran in safe mode, did a full scan and came up clean. Is it at all possible the virus could still be there, even though the temporary internet files were deleted, which is where it detected the virus in the 1st place?
No, it's probably gone - see other similar thread as well (link above). See the recommendations here to lessen the chance of being infected again - click here. Keep monitoring your system for the next few days to ensure all is well. (Return & put a tick in the resolved box if things are alright.)
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