blank screen on laptop

  SJ73 21:09 12 Aug 2007
Locked

hi hope someone can offer help. i have a philips laptop, it was working fine. i then turned it on and got a windows xp load up screen pop up then it goes blank. sounds like its running normal. and i put in the xp disc rebooted, could hear the disc go round but dont know if it loaded up as the screen stayed blank. i have also tried plugging in a monitor but same thing shows on that as well. it has anti virus and firewall etc and was fine the day before.

thank you for any help.
sally

  Fruit Bat /\0/\ 22:05 12 Aug 2007

reboot and press F8 while booting can you get into safe mode?
If so
uninstall graphic driver and let XP reinstall it at next boot.

  SJ73 14:14 13 Aug 2007

hi, i done that and yep it worked. however xp did not pick up and install the drivers. it also seems pc world didn't include driver disc for this laptop. when i got it the computer said i must make a back up disc which i did but even that doesn't work for these drivers. when i go into device manager i have the yellow question mark on video controller and video controller (vga compatable). i have done a search for these online but having no luck so again any more ideas would be fab.

many thanks for helping
sally

  SJ73 19:45 13 Aug 2007

hi got the laptop working. got the drivers from intel website. many thanks for the help. am very greatful.

sally

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