User-1159794 18:53 21 Aug 2007

I am trying to repair a PC,which after clicking on the user name,get loading settings etc,then a blank blue screen.No error message,nothing.

Did a repair install,the same thing.

What next?

  skidzy 19:01 21 Aug 2007

Does the same thing happen in safemode ?

If not,i suspect a driver issue.

Is the problem recent,since the latest batch of MS updates ?

  User-1159794 19:14 21 Aug 2007

Its a PC chips board and F8 just brings up the boot list,so haven't managed to get it into safe mode.Tried other F nos.Got me nowhere,so thought the easiest option was a repair install.

As for is the problem recent? yesterday.
I had the PC last week,did a complete clean install of XP,the drivers were fully up to date as was xp,and it was running fine.

My mates had the PC since Saturday,and as he puts it was messing about,not sure what he was doing.Result,see above.

  skidzy 19:31 21 Aug 2007

To access safemode using F8,you may have to wait that little bit longer than usual or you maybe taken into the bios setup.

Sometimes you may see a blue bar at the bottom of the screen loading,once loaded hit F8 repeatedly,hopefully you will get into safemode.

I think you need to access safemode first before anything can be tried.

Or remove some hardware one at a time,elimination my be the way forward.

  postie24 20:27 21 Aug 2007

Also can be a memory problem,make sure its seated properly

  User-1159794 20:32 21 Aug 2007

Hi skidzy,F5 gets me to the right screen,but unfortunately it hangs at the black screen with safe mode in the top L/R corners but nothing else.

Any other suggestions before I waste more hours of my life reinstalling XP ETC ETC,on what is,in my humble opinion a piece of junk,and should have been put down years ago.

Thanks postie24,will check that.

  skidzy 20:52 21 Aug 2007

If hanging in safemode,i would now say Hardware issue.

Remove one stick of ram and try the machine.

Remove any graphics card and use the onboard graphics if the mobo has onboard graphics.

If you can borrow a psu,try this also.

Finally check all cables are secure and any cards firmly seated.

Also check the fans are clear and working ok,you may have some overheating.

  User-1159794 18:53 22 Aug 2007

I fear you are on the right track,his PSU is only 300 watt and I installed another hard drive.

So I will suggest PSU upgrade.

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