Black Screen On Boot Up

  Randal 20:56 28 Dec 2010
Locked

Hi. I have a neighbours Acer Aspire 5536 laptop, Windows Vista. On boot up it goes straight to a black screen. The laptop continues to boot and if I press Fn I can see the desktop briefly then it goes straight back to a black screen.

Anyone any ideas as to how I can fix this problem please.

  chub_tor 21:11 28 Dec 2010

According to the Acer manual click here= top link, the backlight can be turned off by using Fn+F6 simultaneously so has this been done and needs to be restored? Alternatively you can increase the brightness by using Fn+>, you might try that also. Failing that connect an external monitor and boot up to see if that works - I can see no mention in the manual that this needs addtitional software keys but some Acer users may know better. If the external monitor does work correctly then you may have a failed backlight or inverter.

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