bbb1 10:49 15 Dec 2009

since i last updated windows vista home, everytime i turn on my computer windows installer keeps popping up saying preparing to install folowed by please wait while windows configures microsoft office professional edition 2003 and whne ever i try to use anything on my computer the same occurs at least 6 times . i have tried to restore system to before i downloaded the update but system restore never starts.any ideas anybody?

  Jollyjohn 11:16 15 Dec 2009


Try putting your MS Office cd in the pc - the update is looking for the original installation cd.

  Jollyjohn 19:23 15 Dec 2009

If that doesnt work, go click here download and run the msi cleaner.

  Jollyjohn 12:30 19 Dec 2009

Please reply to the forum as other people may have an answer.

have downloaded installer cleaning utility package but cannot open it keep getting a windows script host meassage "cnat find script engine "VBScript" for script " any ideas ? many thanks for help so far bbb.

hmmmm - let me boot into Windows and try it. The msi cleaner should run?

  Jollyjohn 14:05 19 Dec 2009

What happens if you put your ofice cd in the pc. Can you uninstall office and then re install it?

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