Hetti, may I suggest that you put Belarc Adviser in your browser, click go and then go through the motions of downloading, again. When the download is finished, wait a moment and your PC profile will come up. It may be 1 page or 4 pages but its worth waiting for. If it`s still loaded, Isuggest, before you download again you totally uninstall. It worked for me
This thread is now locked and can not be replied to.