been hijacked by [email protected]

  gerryp96 23:20 30 Oct 2005
Locked

Have Windows ME , Norton 2001, AVG, Preventon Firewall. I have been attacked by a worm called [email protected] Every time Norton tries to stop it it just repeats the process and keeps on doing so until I restart computer.
Anyone have any ideas, please help!!
Gerryp

  Stuartli 23:28 30 Oct 2005

Try keying it into:

click here

Not recognised at the moment on Google or Teoma.

  Splork 23:30 30 Oct 2005

Why are you running Norton 2001 and AVG? Norton 2001 AV is surely /way/ out of date and may be contributing to the problem

  Forum Editor 23:41 30 Oct 2005

If you do, you can download a removal tool if you


click here and click on the 'view all removal tools' at the bottom right corner of the page.

  p;3 23:42 30 Oct 2005

and; if so; you have two antivirus programs on there, not a good idea as they will clash and your pc will not run properly;how up to date is your AVG ? have you taken on the recent large updates?

  Splork 23:52 30 Oct 2005

Start in Safe Mode (hit f8 repeatedly before the boot-screen appears) and go to Control Panel/Add Remove to remove Norton (and LiveReg/LiveUpdate), then boot normally and let AVG pick the problem up and deal with it.

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