BBC iPlayer downloads wont work

  Sutts 19:28 04 Nov 2007

I have installed bbc iplayer again after i had to format my computer, but when i go to download, it somes up with an error.

The error is -
"DRM reset required

we have detected a problem with windows media player on your computer. This problem will affect your ability to download and play all bbc iplayer library programmes"

Can anyone help resolve this?

  sunny staines 19:30 04 Nov 2007

email their support, they reply next day.

  iscanut 19:45 04 Nov 2007

What version of media player are you using. It seem to prefer Microsft Media Player ver 11 so give that a try.

  Sutts 19:46 04 Nov 2007

i am using 11

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