BBC iPlayer and Adobe AIR File

  SURVEY 17:34 11 Jun 2009
Locked

My BBC iplayer screen informs me that there is a new version of iplayer available. Clicking on this I am informed that my Adobe AIR file is damaged. I therefore uninstalled the AIR file, rebooted and downloaded a new AIR file from the Adobe site. As usual with Adobe it says installation is successful but I know from expe3rience that this is often not the case. Rebooting and trying to update the iplayer program I am again informed that my AIR file is damaged and…..

This same occurrence on every computer that I have! Why are Adobe products always such a pain to download successfully?

Has anyone any advice/suggestions how to download this AIR file successfully for the iplayer?

  provider 2 23:03 11 Jun 2009

Not sure what has gone wrong with your installation but iPlayer Download should be uninstalled before installing iPlayer Desktop which installs Adobe Air at the same time: click here

  provider 2 23:20 11 Jun 2009

... and click here

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