Battery Issue? Packard Bell notebook

  vicky seville 11:49 18 Mar 2007

Hi,my friend purchased a packard bell easy note ro422 laptop in October.It runs on XPHome. All has been fine until recently. When the battery is in the laptop the machine will show power for only 1 second then not start.This is regardless of wether the mains is plugged in or not.With the battery out it works on mains.The lap top was taken back to Currys who rang the help line at £1.50 a minute and then my friend was told to hold the start button down for 30 seconds then it would start..this did indeed solve the problem but for one occassion only.Any advice would be most welcome

go back to currys and demand they sort it out if you do anything yourself it may invalidate the warranty

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