Backup Crashes!? 16:13 24 Sep 2007

Hi there,
I am running windows 2000 advanced server,
I am using Genie Backup Pro to backup all of my important files on the server.
I have had problems with it not having the permissions to access folders, but now I have resolved that, It worked for about 1 time, and now it crashes when It gets to about 4% backed up.

So I tried using ntbackup to create a simple backup, (I just selected system state, and to back up on and external HDD) and this still crashes after a few secconds.

Any ideas please!!!

Many thanks

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