backdoor.rsbot - norton cant delete it?

  Jamesy 15:31 21 Jul 2003

I've recently discovered backdoor.rsbot on my system. I have Norton IS 2003 running with the latest virus updates. Anyway, Norton doesn't seem able to delete it or quarantine it automatically. I click scan comp (for everything) and it detects it and says fixed but at the end of the scan it says infected 1 and it hasn't done anything to remedy the virus. There is no option to quarantine the file either. Maybe because it's infected a system file? It's called MSAPP.dll or something and its in the System32 folder.

How do I get rid of this as Norton 2003 seems unable to (automatically at least) and I am a PC novice

  anniesboy68 15:38 21 Jul 2003

Contact Norton I would suggest as a first step.

  Stuartli 15:55 21 Jul 2003

If you go to the Symantec website:

click here

you will find the required information.

  Stuartli 15:56 21 Jul 2003


It is part of the normal Symantec service to backup Norton AV, Utilities etc.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5T review: Hands-on

Illustrator Andrés Lozano on his improv line work, brazen use of colours & hand sketching

iPhone X review

Comment envoyer gratuitement des gros fichiers ?