avg7 update problems

  Taw® 18:59 15 Nov 2004

I have recently updated to avg7 on my three computers. On trying to update from the two clients I get a message saying internet connection not available. It is and everything else is able to access the internet ok. All systems are XP pro and I only use the xp firewall. I have had no problem in updating with avg 6 only since I installed 7 on all machines. There was a way on ver6 to download the file and manually install if anyone can point me on how to do it.

  Djohn 19:14 15 Nov 2004

You need to go into your control panel then scurity sttings/Firwall and alow AVG to access /download from its servers. click here and download the "Documentation for AVG file". [Third file down, named "Firewall seetings installation guide"

It will download in PDF format and give you instructions with a graphic guide on how to set up your firewall. Very easy to do, just follow the instructions in the guide.

  Djohn 19:16 15 Nov 2004

Fingers not working too well tonight :o(

  john-232317 21:08 15 Nov 2004

I had the same problem with O E after downloading SP2, i had to allow it through the firewall. You need to do it with all programs that update. ie Spybot, adaware etc.

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