Avg or Ad Aware can't connect to update

  Sean Andrews 17:10 26 Oct 2006

Hi guys, hope you can help.

I have recently installed avg and adaware onto a pc. Neither will connect to retrieve their initial updates. With AVG I get the avg "cannot connect to server" window and with Ad aware I get "error retrieving update". I have a bt broadband connection which is working fine and am using zone alarm which I've set to grant internet access on all fronts to both programs.

I've tried re-installing both programs and the broadband software to no avail.

Any ideas?


  Totally-braindead 17:17 26 Oct 2006

See if it is the Zone Alarm Firewall. Disable it and see if that makes a difference.

  Sean Andrews 19:30 26 Oct 2006

I'm sure I've already tried that. I'm back on the pc in question in 24 hours, I'll try again.

Keep your suggestions coming though.


This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Microsoft Paint set to die after 32 years

Mac power user tips and hidden tricks

Comment désactiver la saisie intuitive et paramétrer votre clavier ?