AVG icon grey but no updates available

  slackeratslack 16:22 21 Aug 2005
Locked

Anybdy else having trouble getting updates with their free version this week?

I have had months of trouble free operation, updating every day and tgis week the control centre is telling me my virus definitions are out of date but when I try to update, AVG tell me there are no available updates.

I have been on the AVG forum and there and some problems been reported but as yet no solution.

I have manually updated but that is not the answer.

Any thought anyone?

  johnnyrocker 16:52 21 Aug 2005

i would suggest uninstall/reinstall as it may be compromised.

johnny.

  slackeratslack 17:01 21 Aug 2005

thanks johnny. If I did that would I not have a huge virus update to do?

  johnnyrocker 17:03 21 Aug 2005

no it will give you the latest version would suggest saving new d/load to desktop or similar come off line delete old one and install new version .

johnny.

  slackeratslack 17:11 21 Aug 2005

I'll do that tomorrow at friends (ISDN Line)and save on memory pen. thanks johnny, hope it works

  johnnyrocker 17:18 21 Aug 2005

likewise.

johnny.

  LastChip 17:27 21 Aug 2005

Just make sure the date your computer is set to is correct.

  slackeratslack 18:59 21 Aug 2005

Thanks Lastchip - done that already. Also made sure firewall exceptions are set correctly for AVG.

  slackeratslack 20:25 23 Aug 2005

If you are reading this thread because you are experiencing the same problem, I suggest you go to the AVG forum website click here
as they are having problems but can't isolate the cause.

I will click the resolved box on this thread as the 'solution' of deleting the upd7bin file cures it for a while but I will monitor the AVG forum.

This thread is now locked and can not be replied to.

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