I installed AVG and Zone Alarm free on my brother in law's PC over Christmas. I also installed Ad Aware. Previoulsy he had no protection. Ad Aware found 120 odd objects to remove.
AVG though finds a 'deeply embeded' trojan but fails to heal it or tackle in in any way upon completion of the scan. I can't remember the exact details of the trojan but can anyone tell me what he should do to remove it please?
It may be the virus is in the restore area which the anti virus software will not touch. You should be able to see restore somewhere on the path. It is quite safe there and will do no harm. But if you wish to remove it you need to turn off system restore My computer> system restore> and tick. remember you will lose all restore points at this stage. Run AVG virus should no longer be there and then reset system restore