I'm running Av4.8 on WinXp & have been pesterd by the pop up to upgrade to Av5 Clicked install on the pop up & it loads but on restart PC locks up at the desktop with no icons Tried again with ZoneAlarm turned off. it loads to the end & reports an error & aborts. In safe mode have uninstalled Av4.8 with their uninstaller & installed Av5 again lock up at loading of the desktop at restart After failure I can revert to Av4.8 without any problems.....so what is wrong with Av5 or perhaps with my PC ?
Thanks buteman Migrated to Avast from AVG9 which seemed to hog resources & to have a mind of its own Will try modifying the 'Hosts' file to turn off the pop up until the time that support for Av4.8 ends. Could try uninstalling Zone Alarm but it is such a pain if Av5 fails again as you have to uninstall from safe mode and then re-install Av4.8
The evidence points to a conflict between Av5, possibly the Network Shield and Zone Alarm so 'buteman' & 'l24' are correct. Av5 does not have any problems working with Comodo. May I suggest anyone thinking of upgrading to Av5 should first make sure they have a copy of Av4.8 to fall back on...from here click here Apparently problems with Av5 are not always immediate.....some report using Av5 for upto a week before it suddenly stops working I'm sticking with Av4.8 for now as its working OK and updating. When the support stops I'll have to think again. Thanks for your help guys
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