avast and outlook

  littlestan 13:08 14 Mar 2010
Locked

hi all,

I cannot send emails from microsoft outlook. they just stay in the outbox. I notice if I click onto outlook, avast pops up and seems to be doing something to stop outlook working. I can get into outlook but thats it, it will not send messages.

any ideas of how to fix the problem please? I have HP bog standard lappy running vista.

many thanks
LS

  Fruit Bat /\0/\ 14:02 14 Mar 2010

All avast does is scan outgoing messages for viruses.

Check your Outlook settings and firewall settings if mail is not being sent.

Can you receive mail?

  littlestan 18:07 14 Mar 2010

Hi Fruitbat,

I seem to be able to receive messages from Outlook when I am in the office to my hotmail account - so I suppose the answer is yes, I can receive them. Not sure how I check my outlook settings?? Sorry. I have all the free stuff as security on my pc - spywareblaster, ccrapcleaner, spybot, winpatrol, and of course avat. I think my firewall is that which came with Vista and have not put on any other firewall.

thank you v much for trying to help.

  Fruit Bat /\0/\ 19:05 14 Mar 2010
  oldbeefer3 19:05 14 Mar 2010

have a look at click here. you'll need to use your own ISP's settings, of course.

  littlestan 08:10 16 Mar 2010

Thanks guys - I'll give it a whirl!

v grateful LS

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone