I am helping a friend with his laptop which seems to have been pre-installed with Avast. It is now asking to register, is this neccesary please?
Ps- i use AVG and have to update and scan...am i correct in thinking that with Avast you dont have to manually do any of these?
If there's a spinning globe in the toolbar, then click on that. It should bring Avast summary to view. Click on Maintenance, then Register, and that should state if the product is registered and when the registration is due to expire.
If it state 'unregistered. then register Avast.
If there is no spinning globe in the toolbar, the check to see if its showing as installed in the programmes.
There are two different ways to register your details for Avast Free.
"no pass key has arrived and Avast says it is registered"
That would be correct if you have clicked on the 'Register' button in the program. Avast inserts a key for you and you never see it.
However if you clicked on the bottom option for Offline registration and went to the Registration Form on the website then you would be sent a license key via email, that you would have to copy and paste into the box that pops up when you click on 'Insert license key'. Screenshots and info on Avast support website http://tinyurl.com/6kqpglq
As regards the password pop up - are you able to get to this:
Click on globe to open Avast -> then click on 'SETTINGS' button at top right inbetween 'Help Center' and 'Upgrade'