Avast and ashoutxt.dll

  SURVEY 15:18 02 Mar 2010
Locked

Recently updated from Avast 4 to 5. All works well except when loading Outlook. I get a message saying 'the add-in C:\Program files\Alwil Software\Avast4\ashoutxt.dll could not be installed or loaded' Interesting as I have nothing of Avast4 shwoing on the computer. Avast suggestion is to delete a file 'extend.dat'.

Surely Avast should be able to address the problem directly rather than have to delete a file unless it was one of Avast's own files. Has anyone any advice here please?

  SURVEY 15:22 02 Mar 2010

Just checked and the file 'extend.dat' is located in Application Data\Microsoft\Outlook and shows as being modified on the date that I installed Avast 5. Could this be a file inserted by Avast and thus Avast are just suggessing that it should be deleted now? Does it do anything else?

  SURVEY 15:26 02 Mar 2010

Looking this up on the Internet, it would appear that by renaming the extend.dat file to say .bak the file rebuilds itself to extend.dat. So fingers crossed with the error message gone, all should now be OK!!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?