Autotext greyed out in Word XP

  linden 14:29 13 Nov 2007

In Microsoft Word 2002 I no longer have autotext entries. Autocorrect is still there but no autotext. Header and footer toolbar aslo has a greyed ou auto text. I can ( for eg ) insert a form field to put in the file name etc but no autotext.

Hope someone can help. I have uninstalled and reinstalled Word - no different.


  MCE2K5 01:44 16 Nov 2007
  linden 16:39 22 Nov 2007

Thanks for trying MCE2K5
However the Knowledge article explains how to prevent this happening but not how to repair it. Article says it happens when you create a new template from

No explanation as to how I get a fresh complete version of I have uninstalled and reinstalled Word XP - no effect.


  VoG II 16:44 22 Nov 2007

Search for (you may need to enable searching for hidden files and folders). Rename it to normal.old. Start Word and it will create a new

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