Autorun problem.

  pcbobby 19:24 29 Jan 2007

I cannot Autorun any software in either D or E drive.
Last week I downloaded Autofix, to solve a neighbour’s PC problem.
But I cannot resolve my own PC problem.

I would be obliged if a member could peruse this report, and advise me (if possible) on what action I should take to rectify the situation. I am not learned enough to understand it.

AutoFix [V5.2.3790.67]
Time [2007-01-29 18:52:37]
Microsoft Windows Version [5.1 (Service Pack 2) 2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None

  SANTOS7 20:00 29 Jan 2007

Hey Joe, Do you use nero burning rom, if you do and you have IN-CD installed uninstall it there is a known problem with it that de-activates the autorun feature.

  pcbobby 20:07 29 Jan 2007

Hi Dave.

No, I do not have nero, but i do have a freebie called Burn 4free.

  pcbobby 20:16 29 Jan 2007

Have to go now.
Will check tomorrow morning.

  lotvic 20:17 29 Jan 2007

My Computer>Open> right click on device drive > left click properties > Autoplay tab > and choose from the options

  skidzy 20:20 29 Jan 2007

Autorun tool click here

and/or click here

  SANTOS7 20:22 29 Jan 2007

No prob Joe, will do a bit of delving and look in tomorrow

  SANTOS7 20:25 29 Jan 2007

Just to bring you up to date as pcbobby says the autorun fix i suggested a couple of days ago helped a friend but it does not work for him.
He has tried the fix but gets the error message Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

  skidzy 20:34 29 Jan 2007

Hi Santos,my apologies...i didnt read the post correctly.

Looking at the log,it looks like the registry entries have been removed/altered maybe.

I would suggest installing a new burning package,and also check if something like ccleaner has been used.The issues section of ccleaner offers the creation of a backup,now if this has been used...i would look for the backup and reinstall this.Though it sounds like a shot in the dark,it worth taking a look.

Or even System Restore maybe.

  SANTOS7 20:47 29 Jan 2007

Hey skidzy, seems to point to a corrupt file and a possible reg edit.
not sure yet have to get him to look in device manager for any yellow exclaimation marks against the devices and go from there..

  skidzy 21:03 29 Jan 2007

Santos,just a guess and can pcbobby confirm ?

Is the drive listed in My Computer

This may be a case of corrupted Upper and lower filters in the registry:

Missing cd/dvd drives can be normally associated with the removal of burning software such as Nero/Roxio/Sonic/Easy CD Creator etc.
And not showing the drive in My Computer.

First thing to try is to reinstall your burning software.
If no joy,follow the helplines below.

Try the below link ,if still no luck follow the Procedure of removing the upper and lower filters.

click here

If no joy with the above fix,try the Microsoft Guided Help
click here scroll down to the Guided help download and follow the instructions.

If still no joy,follow the manual fix below.

If you have further any error codes,please post them.

Restore Missing CD/Dvd Drives

Missing cd/dvd drive
If it is showing an error code:
Code 19, Code 31, Code 32, Code 39, or Code 41
, delete the drive.

Then follow these directions for clearing the Upper/Lower Filters: (might want to print this out)

1. Click on Start --> Run --> and type in 'regedit' followed by the enter key
2. Expand the "HKEY_LOCAL_MACHINE" key (looks like a folder) by double clicking it (or
3. clicking the "+" next to it.)
4. Expand the "SYSTEM" Key
5. Expand the "CurrentControlSet" Key
6. Expand the "Control" Key
7. Expand the "Class" Key
8. Please look for a key containing the following string of letter and numbers:
9. High light this key by left clicking once on it
10. On the right hand side you are looking for "UpperFilters" and "LowerFilters" under the "Name" column, once you find these please delete them by right clicking on them and choosing "delete"
11. Please exit the registry by clicking on the "X" in the top right hand corner of the screen

Reboot your computer

If in any doubt editing the registry,please create a System Restore point first.

Creating a System Restore point:

Start/All Programs/Accessories/System Tools/System Restore…follow the prompts.

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