Auto shut down and desktop icons

  Akaali 17:10 01 Sep 2008

For sometime now I have been unable to shut down my PC via the auto shutdown facility (via Start button). 9 times out of 10 I have to launch Windows Task Manager, selection Users, then logoff - this does take me to the shut down window and I can shut down from there but not from the desktop (also unable to logoff from Desktop).

I also have strange green circles with green tick inside over a number of my desktop icons, which have appeared in last couple of days (only thing I recall changing is downloading latest vers of BT Digital Vault). I have other users (family members) who use the PC and their icons appear OK when using their desktop.

Any suggestions/ideas on how to fix gratefully received.

  ronalddonald 17:14 01 Sep 2008

operating systme are you using Vista or Xp home etc

  Akaali 17:20 01 Sep 2008

OS is XP Home SP2.

  rawprawn 17:31 01 Sep 2008

The green circles with ticks are when BT Auto Backup has backed them up.
For your shutdown problem I would first try a system file scan.
Start > Run > type sfc /scannow and hit Enter. You may need your XP CD

  Akaali 17:58 01 Sep 2008

OK that explains the icons (I did have a suspicion). Re the system scan - am I looking for anything inparticular?

  Fruit Bat /\0/\ 18:08 01 Sep 2008

Re the system scan - am I looking for anything inparticular?

No, sfc will replace missing or corrupt windows files that may solve your problem.

  Akaali 19:26 01 Sep 2008

Is there a command missing somewhere? I have selected Run then typed sfc/scannow (no spaces) but I just get error message (Windows cannot find file ...). Tried putting in cmd, then sfc etc (both with spaces and without) but I get the message that I must be an administrator running a console session in order to use the Windows File Checker utility. How do I get round this or is there something else I need to do?

  rawprawn 19:44 01 Sep 2008

Look carefully, you will see there is a space between sfc and /scannow

  Akaali 20:08 01 Sep 2008

I have typed in 'sfc(space)/scannow' but all that happens is a blank black box flashed on the screen and disappears - there is some text in it but it flashes and disappears so quickly that I am unable to read what it says.

  rawprawn 20:49 01 Sep 2008

Try this
Click start > run > type cmd.exe in the open box > OK. When the command window opens type in sfc /scannow > press enter on your keyboard.

  rawprawn 20:55 01 Sep 2008

Also try running sfc in Safe Mode, to get into Safe mode keep tapping F8 when you boot.

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